Scottish Public Services Ombudsman Act 2002

JurisdictionScotland
Citation2002 asp 11
(1) For the purposes of this Act there is to be an officer known as the Scottish Public Services Ombudsman (in this Act referred to as the “Ombudsman”) who is to be an individual appointed by Her Majesty on the nomination of the Scottish Parliament.(2) Her Majesty may, on the nomination of the Parliament, appoint individuals to be deputy Scottish Public Services Ombudsmen; and in this Act references to a deputy Ombudsman are to any such deputy.(3) There are to be no more than three deputy Ombudsmen at any time.the office of Ombudsman is vacant (unless there is an acting Ombudsman appointed under paragraph 5(1) of schedule 1) , orthe Ombudsman is for any reason unable to act,(5) Schedule 1 makes further provision about the appointment, status, etc. of the Ombudsman and deputy Ombudsmen and about other administrative matters in connection with those officers.the matter consists of action taken by or on behalf of a person liable to investigation under this Act,the matter is one which the Ombudsman is entitled to investigate, anda complaint in respect of the matter has been duly made to the Ombudsman.paragraphs (a) and (b) of subsection (1) are satisfied, andthe person liable to investigation has requested the Ombudsman to investigate the matter.(3) Without prejudice to paragraph 2(2) of schedule 1, it is for the Ombudsman to decide whether to initiate, continue or discontinue an investigation under subsection (1) or (2) .(4) The Ombudsman may take such action in connection with the complaint or request as the Ombudsman thinks may be of assistance in reaching any such decision.(5) Such action may, in particular, include action with a view to resolving the complaint or request.

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